MyChemist is a privately owned group of Australian companies dedicated to providing products that improve the health and well-being of its customers. Comprising more than 200 stores nationwide, its brands include Chemist Warehouse, MyChemist, Discount Vitamin Warehouse, My Beauty Spot and the online trader, e-Pharmacy. The group maintains central head office and administrative functions, and operates warehouses in three states.
In the very early years of 2000 MyChemist’s centralised information systems included legacy DOS-based warehousing and enterprise resource planning [ERP] applications which were limited in functionality and increasingly difficult to support. For a steadily-growing and complex organisation looking to expand its online presence, it was clear that a major upgrade was necessary.
Microsoft Dynamics AX was selected as the group’s new core information system and Professional Advantage was appointed to deploy the software.