ClubLINKS was established in 2002 with the aim of providing accounting and financial support services to two PGA LINKS clubs, Sandhurst and Sanctuary Lakes. Since then it has expanded both its range of managed services and the number of properties it works with, to create a portfolio that includes outsourced accounting, payroll and IT functions; concierge services; private security, utilities management and an architectural review committee to ensure consistency and appropriateness in residential properties. As ClubLINKS’ business model evolved, different software packages were introduced to support new services. The result was that by 2004, ClubLINKS found itself dealing with many different systems that were unable to share basic data. It was time to develop a new approach to IT.
ClubLINKS began by examining the functionality of international golf management software packages and then applying this knowledge to help define its own needs. ClubLINKS’ final choice was to replace all existing software applications with a suite of Microsoft products including the Microsoft Dynamics GP, CRM and Retail Management Solutions, plus Microsoft SharePoint Server through Professional Advantage.
