Case Studies: Retail Trade

Listawood is a leading manufacturer of promotional merchandise with over 21 years of manufacturing experience in the business gift market. The company had an accounting package and a separate CRM solution, each from different suppliers. Listawood recognized the need for an integrated system to cope with the complexities of its product portfolio.

Life Interiors wanted to position itself as number one in customer service when it comes to online furniture and design studio but selling furniture online has its challenges. Customer service is all about being responsive and Life Interiors wanted to a software solution that will help them become really responsive.

The Foodco Group is comprised of two well known brands: Muffin Break and Jamaica Blue. With over 220 retail outlets and growing, Foodcos’ finance team manage a complex revenue model across several brands that are constantly expanding. Foodco needed a software system to manage its franchise business growth and standardize POS data capture.

Crest Air Conditioning Pty Ltd has been successfully supplying and installing air conditioning systems throughout Sydney since 1980. Having outgrown its current software system, Crest needed to find an alternative solution capable of supporting the company’s expanding job costing, service management, finance and detailed reporting requirements.

Cash Converters is the world’s largest second hand dealer with more than 140 stores in Australia, representation in 21 countries and a total network of about 600 stores worldwide. This growth has resulted in a complex reporting structure involving inter-company and multi-country dealings. Cash Converters needed an integrated solution with multi-company/cost centre accounting to manage its complex reporting structure.