Case Studies: Industrial & Machinery

Almost 80 percent of Tasman Oil Tool’s revenue comes from its rental business. Knowing where an equipment is, whether it’s available to rent out and its condition, is critical when trying to maximise revenue. Yet, at Tasman Oil Tools, this information was hard to find.

A privately owned Australian family business supplying the plumbing and electrical trades, Nova Distributors wanted to implement a business management tool that would allow increased internal efficiencies, creating a positive flow on effect to their diverse and growing customer base.

Based in Alexandria in Sydney, Tiger Coffee is the market leader in Australia for the supply and service of fully automatic coffee machines. With the business growing at more than 30%, year on year, Tiger Coffee recognised the need for the business to have greater Inventory Control, Warranty Tracking with an integrated CRM system.