Crest Air Conditioning Pty Ltd has been successfully supplying and installing air conditioning systems throughout Sydney since 1980. Until a few years ago Crest managed its business with the assistance of a software package designed for the photocopier service industry. The software functionality supported three of the most critical areas of the company’s business: job costing, service management and financial control. However by 2009, company growth was testing the software package’s capabilities. Crest needed to find an alternative solution capable of supporting the company’s expanding job costing, service management, finance and detailed reporting requirements.
Having realised that a new solution would be necessary, Crest management was determined not to rush the decision. After looking at numerous alternatives, Crest selected a Microsoft Dynamics GP solution integrated with WennSoft Service Management and Job Cost modules. To deploy the software Crest looked for an implementation partner experienced in both Microsoft Dynamics GP and WennSoft. Professional Advantage was selected as the implementation partner based on references from companies which had utilized them for implementing Microsoft Dynamics GP and WennSoft.