Cash Converters is the world’s largest second hand dealer with more than 140 stores in Australia, representation in 21 countries and a total network of close to 600 stores worldwide. Over the last three decades Cash Converters’ growth has been driven by the establishment of franchised stores and more recently company-owned stores. The result is a complex reporting structure involving inter-company and multi-country dealings.
Until 2008 financial management and reporting for the corporate stores relied on a popular small business financial software package and a number of in-house developed applications including a Lotus Notes-based intranet named CCNet, and a Point of Sale solution (CCWin) which incorporated all the retail sales and pawn broking regulations for each state and country. Capturing financial data from each system then rolling it up to create store, country and company-wide reports required an increasing amount of manual effort.
To resolve the problem Cash Converters considered upgrading its existing corporate store financial software. The company appointed Professional Advantage to build and deploy the Microsoft Dynamics GP solution.