With today’s reliance on technology, the consequences of getting a new ERP system wrong can ultimately determine future success or failure. ERP implementations are by their very nature lengthy and complex with significant risks that need mitigation. Hayden McCall spoke to three professionals with a combined 60 years of ERP evaluation and delivery experience across multiple projects, and presents an abridged version of the conversation.
One of the strongest themes to come out of the discussion was the imperative to understand existing processes while also planning the desired or ‘could be’ future state. Businesses need to identify the intricacy of how things actually work in a day to day setting, versus how they should work, in order to better resolve how they could work. Such analysis lays the platform that subsequent success with software selection and project delivery relies upon.
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