Information technology (IT) continues to be a major business driver in the distribution industry. As distributors plot the future direction of their enterprise resource planning (ERP) systems, they have a multitude of options.
This paper provides an overview of several of the key IT strategies now available to support customer service, collaboration, decision-making and other aspects of modern distribution: service-oriented architecture (SOA); software as a service (SaaS); anytime, anywhere availability (A3) (including mobile devices); Web 2.0; virtualization; and report cards/balanced scorecards.
Using a combination of these key IT strategies can introduce efficiencies, streamline operations, and create significant ROI. Distribution executives can no longer afford to view their IT department as merely a cost center. In today’s competitive landscape, IT is a strategic, cost-saving, revenue-generating differentiator.
To find out more, download this whitepaper from Epicor.
